Last Updated: January 2026

1. Information We Collect

When you place an order, request a return, subscribe to updates, or interact with our website, we may collect information such as your name, delivery address, phone number, email address, order details, and communication preferences. We may also collect basic technical information such as browser type, device information, and website usage data.

2. Order Information

Information associated with your order is collected to process purchases, arrange delivery, provide order updates, manage returns, handle refunds, and maintain accurate transaction records. We only request information that is reasonably necessary to complete these activities.

3. How We Use Information

We use your information to process and deliver orders, communicate important order updates, provide customer support, manage returns and refunds, improve website functionality, personalize your shopping experience, and send optional updates or promotional communications where you have provided appropriate consent.

4. Cash On Delivery

Cash On Delivery orders require delivery-related information such as your name, phone number, and shipping address so that the courier can complete the delivery and collect the applicable amount at the time of delivery. Card numbers are not stored as part of Cash On Delivery transactions.

5. Cookies & Website Technologies

We may use cookies, local storage, and similar technologies to remember shopping preferences, maintain cart functionality, improve website performance, understand visitor activity, and provide essential website features. You may manage available cookie preferences through your browser settings.

6. Data Protection

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or misuse. Access to customer information is limited to personnel and service providers who require it for legitimate business purposes.

7. Third Party Services

Certain information may be shared with trusted third-party providers when necessary to operate the website and fulfill your requests. This may include verified courier and delivery partners, hosting providers, analytics services, customer support providers, and other essential service providers. Information is shared only to the extent reasonably required for the relevant service.

8. Newsletter & Marketing Preferences

If you choose to receive newsletters, offers, or other updates, we may use your email address and communication preferences to send the information you requested. You can opt out of non-essential marketing communications at any time using the available unsubscribe option.

9. Data Retention

We retain customer information only for as long as reasonably necessary to complete orders, provide services, manage returns and refunds, maintain business records, resolve disputes, prevent fraud, and meet applicable legal or regulatory requirements.

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also request information about how your data is used or withdraw consent for optional communications where applicable.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If information is provided by a child without appropriate consent, reasonable steps may be taken to remove the information where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, security practices, or applicable requirements. Any updated version will be made available through the website.

13. Privacy Requests

Privacy-related requests may be submitted through the available support or account channels. We may request reasonable information to verify your identity before processing certain requests.

Last Updated: January 2026

1. Acceptance of Terms

By browsing the website, placing an order, or using any available shopping feature, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing information are accurate and up to date. However, minor variations in color, appearance, packaging, or presentation may occur.

3. Product Availability

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or cancel an order when an item becomes unavailable or cannot reasonably be fulfilled.

4. Pricing

Product prices are displayed in USD unless otherwise stated. Prices may change from time to time without prior notice. The applicable price shown at the time an order is confirmed will generally apply to that order.

5. Orders

Placing an order constitutes a request to purchase the selected products. An order may be reviewed, accepted, declined, or canceled where necessary due to product availability, pricing errors, incomplete information, suspected fraudulent activity, or other legitimate operational reasons.

6. Cash On Delivery

All orders are processed using Cash On Delivery. Customers are responsible for keeping the required payment amount available when the courier arrives. Orders may not be handed over if the applicable payment cannot be collected.

7. Order Confirmation

After placing an order, you may receive an order confirmation containing relevant purchase and delivery information. Receiving an order confirmation does not necessarily guarantee fulfillment if circumstances require the order to be canceled or adjusted.

8. Shipping Policy

Orders are generally prepared and dispatched within 24 hours. Standard deliveries are typically completed within 2–4 business days after dispatch, subject to location, courier availability, weather, public holidays, and other circumstances beyond reasonable control.

9. Delivery

Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive the order when required. Delays caused by incorrect addresses, unavailable recipients, courier restrictions, or circumstances outside reasonable control may affect the expected delivery time.

10. Shipping Charges

Standard delivery charges, if applicable, will be displayed during the order process. Orders meeting the applicable free-shipping threshold may qualify for free delivery. Shipping eligibility and thresholds may vary by location or order conditions.

11. Returns & Exchanges

Eligible products may be returned or exchanged according to the applicable return policy. Items must generally be unused, in their original condition, and accompanied by the required order information. Certain products may be excluded from return or exchange where permitted by applicable rules.

12. Damaged or Incorrect Items

If an item arrives damaged, defective, incomplete, or different from the product ordered, the issue should be reported through the available support process as soon as reasonably possible. Supporting photographs or other information may be requested to verify the issue.

13. Refunds

Approved refunds are processed after the returned item has been received and inspected where inspection is required. Refund timing may vary depending on the selected refund method and applicable processing requirements. Cash refunds may not be provided directly by delivery personnel.

14. Order Cancellation

Cancellation requests may be accepted when submitted before an order has entered the dispatch or delivery process. Once an order has been dispatched, cancellation may no longer be available and the applicable return procedure may need to be followed.

15. Promotional Offers

Promotional offers, discounts, bundles, and special pricing may be subject to additional conditions, eligibility requirements, expiration dates, or product exclusions. Offers cannot be combined unless expressly stated.

16. User Responsibilities

You agree to provide accurate information, use the website for lawful purposes, avoid fraudulent orders, and not interfere with the website's operation or security. You must not misuse ordering, promotional, return, or delivery processes.

17. Website Availability

We aim to keep the website accessible and functional but do not guarantee uninterrupted or error-free availability. Maintenance, technical issues, network failures, security incidents, or other circumstances may temporarily affect access to the website or certain features.

18. Third-Party Services

Certain services, including delivery, payment processing, analytics, hosting, or other operational functions, may be provided by third-party service providers. Their services may be subject to additional terms and conditions.

19. Intellectual Property

Website content, including text, graphics, product presentations, layouts, logos, designs, and other materials, may be protected by intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit website content without appropriate authorization.

20. Limitation of Liability

To the maximum extent permitted by applicable law, liability arising from a particular purchase is limited to the purchase price paid or payable for the item or order giving rise to the claim. We are not responsible for indirect, incidental, or consequential losses where such limitations are permitted by law.

21. Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes in products, services, policies, website functionality, or applicable requirements. Updated terms will be made available on the website, and continued use may constitute acceptance of the revised terms.

22. Governing Requirements

Your use of the website and purchases made through it are subject to applicable laws and regulations. Nothing in these terms is intended to remove or restrict any consumer rights that cannot legally be excluded.

✦ 14-Day Return Policy on every order

1. Return Eligibility

Eligible products may be returned within 14 days of delivery. Items should generally be unused, unopened, in their original condition, and returned with their original packaging and included accessories. Products that arrive damaged, defective, incomplete, or incorrect may also qualify for a return or replacement.

2. Return Window

The return period begins on the date the order is marked as delivered. Return requests submitted after the applicable 14-day period may not be accepted unless required by applicable law or approved under exceptional circumstances.

3. Return Process

Customers should submit a return request through the available support or account channel within the eligible return period. Order details and, where necessary, photographs or other information may be requested to verify the return request before collection or shipping instructions are provided.

4. Doorstep Collection

Where doorstep collection is available, an authorized delivery or collection partner may be scheduled to pick up the eligible item. Collection timing may vary depending on location, courier availability, and operational conditions.

5. Damaged or Incorrect Items

If an order arrives damaged, defective, incomplete, or different from what was ordered, the issue should be reported as soon as reasonably possible. Customers are encouraged to inspect packages upon delivery and document visible damage when appropriate. Verified issues may qualify for a replacement or refund.

6. Product Condition

Returned products should be in the condition required by the applicable return eligibility rules. Items that show signs of use, alteration, damage caused after delivery, missing components, or missing original packaging may be subject to return restrictions or deductions where permitted.

7. Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene requirements, personalization, perishability, or applicable regulations. Any applicable exclusions will be communicated through the relevant product or order information.

8. Return Inspection

Returned products may be inspected after collection or receipt to confirm eligibility and condition. Approval of a return or refund is subject to the results of the applicable inspection and the requirements of this policy.

9. Refund Processing

Approved refunds are generally processed within three business days after the returned item has been received and successfully inspected. The actual time for funds to become available may vary depending on the selected refund method and financial institution.

10. Refund Methods

Depending on the order and available options, approved refunds may be issued through bank transfer, UPI, or an eligible digital wallet. The available refund method may depend on the payment arrangement and information provided during the return process.

11. Cash On Delivery Orders

For Cash On Delivery purchases, approved refunds are not handed out as cash by delivery or collection personnel. Eligible refunds are processed through the applicable electronic refund method after the return has been verified.

12. Replacements

Where an item is verified as damaged, defective, incorrect, or incomplete, a replacement may be offered when the same product is available. If a replacement cannot reasonably be provided, an eligible refund may be issued instead.

13. Partial Returns

If an order contains multiple products, eligible individual items may be returned separately where permitted. Refunds for approved partial returns will generally correspond to the eligible items returned, subject to any applicable charges or adjustments.

14. Return Shipping Costs

Where a return is required because an incorrect, damaged, defective, or incomplete item was supplied, return collection may be provided without an additional charge. For other eligible returns, applicable return shipping conditions may vary depending on the product and order.

15. Failed Collection

Customers should ensure that the approved item is properly packaged and available when a scheduled collection is attempted. Repeated unsuccessful collection attempts may result in delays or cancellation of the return request.

16. Refund Adjustments

Where permitted, refunds may be adjusted if returned products are missing required components, accessories, packaging, or other included items, or if the product does not meet the applicable return conditions.

17. Order Cancellation

Orders may be canceled before dispatch where cancellation is available. Once an order has entered the dispatch or delivery process, the standard return procedure may apply instead of cancellation.

18. Fraudulent or Abusive Returns

We may restrict or decline return requests where there is evidence of repeated abuse, fraudulent claims, intentional product damage, unauthorized returns, or misuse of the return and refund process.

19. Policy Changes

This Returns & Refund Policy may be updated from time to time to reflect changes in products, services, operational procedures, or applicable requirements. The policy available at the time of your return request will generally apply, subject to applicable law.

20. Consumer Rights

Nothing in this policy is intended to limit any consumer rights, statutory warranties, or remedies that cannot legally be excluded or restricted under applicable law.